Customer Comments

At Soft Options, we value our customers and love to hear their feedback, it means a lot to us. We would like to share some of their comments with everyone.

Have been more than happy with the service we have had for a number of years with honesty – keep up the good service.

This is the 3rd softener I have had. All from Soft Options. Number 2 softener was repaired February 2011, we are completely satisfied with the company.

There has been a huge difference in the quality of our water already. I am extremely grateful for the advice and support that I have received from Soft Options.

Thanks to Simon who did an excellent job. Hope he liked the chocolate biscuits!

Brilliant customer service. Made an urgent visit. Advised on problem and what was needed, gave complete confidence in what they told me.

The guys did an excellent job, all the pipe work is very tidy, they hit a snag while positioning the unit outside but a quick run to a supply store and they completed it on time, all mess cleared away, it's now been running for 104 days and we are very satisfied, great job guys.

Simon gave great advice about the best softener for us, including sitting it outside due to lack of space, something we didn't realise is an option. Simon and Lee arrived on time and the tidy job they've done is very impressive; Simon made it clear that we should call him if there were any problems, but after nearly 6 months there have been no issues at all.

However don`t just take our word for it – here is what other people say